Feb 13, 09:55 EST
Investigating - We are aware that OA-Scouting.org is currently unavailable. Our team is investigating the issue and working toward a resolution. We appreciate your understanding and will post additional updates as soon as we have more information.

Aug 6, 14:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 6, 14:27 EDT
Scheduled - OA LodgeMaster will be unavailable this afternoon from 2:00 PM - 5:00 PM EDT. During this time, the LodgeMaster Team will be performing system upgrades to the OA LodgeMaster infrastructure. During the maintenance window, you will not be able to login to the LodgeMaster Online Lodge Client or perform a sync in the Offline Lodge Client. You can follow the status of the maintenance on the OA status page at https://status.oa-bsa.org. Once the maintenance is complete, we will post an update to the status page. In the event we need to extend the maintenance window for an unforeseen reason, we will communicate the extended maintenance window on the OA status page.

Mar 5, 12:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Feb 21, 12:41 EST
Scheduled - We will be undergoing maintenance during this period to update all of the Order of the Arrow systems (ArrowID, LodgeMaster Website, LodgeMaster Lodge Client, Member Portal, Section Portal, National OA Registration System) to the new oa-scouting.org domain. During this period there will be intermittent outages to all systems as the updates are completed and each system is moved over to the new domain. After the maintenance is complete, old addresses on oa-bsa.org will forward to their new oa-scouting.org addresses.

Oct 23, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Oct 22, 15:51 EDT
Scheduled - We will be performing maintenance on the national website during this time and you may experience some downtime.

Jul 18, 18:48 EDT
Update - We are continuing to work on a fix for this issue.

Jul 18, 18:46 EDT
Identified - The issue has been identified and a fix is being implemented.

Mar 22, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Mar 22, 12:47 EDT
Scheduled - OA LodgeMaster will be unavailable this afternoon from 3:00 PM - 5:00 PM EDT. During this time, the LodgeMaster Team will be performing system upgrades to the OA LodgeMaster infrastructure. During the maintenance window, you will not be able to login to the LodgeMaster Online Lodge Client or perform a sync in the Offline Lodge Client. You can follow the status of the maintenance on the OA status page at https://status.oa-bsa.org. Once the maintenance is complete, we will post an update to the status page. In the event we need to extend the maintenance window for an unforeseen reason, we will communicate the extended maintenance window on the OA status page.

Dec 6, 17:52 EST
Update - Extended - The maintenance window has been extended until 9PM EST.

Dec 6, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Nov 29, 09:35 EST
Scheduled - OA LodgeMaster will be unavailable on Tuesday, December 6, 2022, from 1:00 PM EDT – 6:00 PM EDT. During this time, the OA LodgeMaster team will be deploying OA LodgeMaster 4.5.2. During the maintenance window, you will not be able to login to the LodgeMaster Online Lodge Client or perform a sync in the Offline Lodge Client. You can follow the status of the maintenance on the OA status page at https://status.oa-bsa.org. Once the maintenance is complete, we will post an update to the status page. We do not expect the upgrades to take the full 5 hours. In the event we need to extend the maintenance window for an unforeseen reason, we will communicate the extended maintenance window on the OA status page.

Jul 10, 17:47 EDT
Investigating - We are currently investigating this issue.

Jun 8, 10:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 6, 12:26 EDT
Scheduled - On Wednesday, June 8, 2022, ArrowID will be offline for maintenance starting at 10AM EDT. During the ArrowID maintenance users will be unable to login to ArrowID, LodgeMaster, OA Member Portal, NOAERS, and the National Committee Portal. Each system will be offline for approxiitly 15 minutes during the maintenance window. We will post updates to the status page (status.oa-bsa.org) as needed.

Dec 25, 15:06 EST
Investigating - We are investigating a partial outage affecting OA LodgeMaster and the OA Member Portal.

May 24, 13:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 19, 15:04 EDT
Scheduled - OA LodgeMaster will be unavailable on Monday, May 24, 2021, from 1:00 PM EDT – 6:00 PM EDT. During this time, the OA LodgeMaster team will be deploying OA LodgeMaster 4.5.1. During the maintenance window, you will not be able to login to the LodgeMaster Online Lodge Client or perform a sync in the Offline Lodge Client. You can follow the status of the maintenance on the OA status page at https://status.oa-bsa.org. Once the maintenance is complete, we will post an update to the status page. We do not expect the upgrades to take the full 6 hours. In the event we need to extend the maintenance window for an unforeseen reason, we will communicate the extended maintenance window on the OA status page.

Aug 25, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Aug 20, 16:06 EDT
Scheduled - OA LodgeMaster will be unavailable on Tuesday, August 25, 2020 from 12:00 PM EDT – 6:00 PM EDT. During this time, the LodgeMaster Team will be deploying the new inductions module. During the maintenance window, you will not be able to login to the LodgeMaster Online Lodge Client or perform a sync in the Offline Lodge Client. You can follow the status of the maintenance on the OA status page at https://status.oa-bsa.org. Once the maintenance is complete, we will post an update to the status page. We do not expect the upgrades to take the full 6 hours. In the event we need to extend the maintenance window for an unforeseen reason, we will communicate the extended maintenance window on the OA status page.

Please note: If you use the offline client, please make sure you download and update to version 4.4.2 before August 25th so you will be able to continue to sync after the system updates.

Jun 24, 08:39 EDT
Investigating - We are currently investigating a service failure impacting the availability of all support services. We will provide an update as soon as possible.

Jun 3, 12:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jun 2, 21:56 EDT
Scheduled - On Wednesday, June 3, 2020 beginning at 12:00 PM EDT all OA support services will be offline for scheduled maintenance. Support services will be unavailable until 5:00 PM EDT on Wednesday, June 3, 2020. During this time, the OA Documentation Center and OA Service Desk will be unavailable. Users can continue to submit support requests via email and your requests will be processed once the maintenance window is over. Once scheduled maintenance is complete, we will post an update on the OA Status page. For updates subscribe to the OA status page.

May 15, 23:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 11, 16:06 EDT
Scheduled - OA LodgeMaster will be unavailable beginning at 11:00 PM EDT on Friday, May 15, 2020 until 11:59 PM EDT on Saturday, May 16, 2020. During this time, the LodgeMaster Team will be performing part two of the infrastructure upgrades started during our previous maintenance window on May 9, 2020. Part two of the upgrade is expected to take a significant amount of time. Users should expect no access to LodgeMaster on Saturday, May 16, 2020. During the maintenance window, you will not be able to login to the LodgeMaster Online Lodge Client or perform a sync in the Offline Lodge Client. With lodge events across the country cancelled due to the ongoing COVID-19 pandemic, we are working to complete all needed maintenance before lodges begin operating events again. We hope this approach limits the impact these maintenance windows have on your day-to-day lodge management in LodgeMaster

May 9, 16:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 9, 15:00 EDT
Scheduled - The OA LodgeMaster maintenance window scheduled for Saturday, May 9, 2020 from 9AM EDT – 5PM EDT has been extended. Please continue to check status.oa-bsa.org for updates.

May 9, 09:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

May 1, 15:20 EDT
Scheduled - OA LodgeMaster will be unavailable on Saturday, May 9, 2020 from 9AM EDT – 5PM EDT. During this time, the LodgeMaster Team will be performing system upgrades to the OA LodgeMaster infrastructure. During the maintenance window, you will not be able to login to the LodgeMaster Online Lodge Client or perform a sync in the Offline Lodge Client. You can follow the status of the maintenance on the OA status page at https://status.oa-bsa.org. Once the maintenance is complete, we will post an update to the status page. We do not expect the upgrades to take the full 8 hours. In the event we need to extend the maintenance window for an unforeseen reason, we will communicate the extended maintenance window on the OA status page.

Please note: If you use the offline client, please make sure you download and update to version 4.4.1 before May 9th so you will be able to continue to sync after the system updates.

May 5, 23:04 EDT
Update - We are continuing to monitor the status of our data center network. We will provide another update as soon as we are able.

May 5, 22:55 EDT
Monitoring - The OA LodgeMaster Lodge Client service has been restored. Our team has implemented a temporary fix while the data center team fully restores service. OA support services will remain unavailable while we work to restore service. Status of support services can be tracked at: https://status.oa-bsa.org/incidents/nc90w06d3l7j.

May 5, 19:12 EDT
Identified - Our team believes to have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

May 5, 19:08 EDT
Investigating - We are aware of an outage impacting the availability of the LodgeMaster Lodge Client and OA support services. Our team is working to resolve the issue and will provide another update shortly.

May 5, 23:51 EDT
Update - Our team has corrected the issue and we are confirming that all services are functional.

We will continue to monitor the situation and will provide a final update shortly.

May 5, 23:00 EDT
Identified - Our team has identified the issue and is working actively with our data center team to restore service.

We will continue to monitor the situation and will provide a final update shortly.

Apr 24, 00:40 EDT
Monitoring - We've implemented a fix and we are monitoring the stability of the email system.

Apr 23, 21:27 EDT
Identified - We have identified an issue with the creation, saving, and sending of email in LodgeMaster. Our team is working to fix the issue and restore service.

Jan 15, 18:30 EST
Update - We are working to complete the maintenance as soon as possible. Please continue to check the status page for updates.

Jan 15, 18:00 EST
Identified - The OA LodgeMaster maintenance scheduled for Wednesday, January 15, 2020 is taking longer than expected. We are working to restore service as soon as possible.

Jan 15, 13:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Jan 8, 15:36 EST
Scheduled - On Wednesday, January 15, 2020 the OA LodgeMaster team will be updating both the online and offline Lodge Client to version 4.4. Users should expect downtime on Wednesday afternoon while we perform the upgrade. The upgrade to 4.4 will begin at 1:00 PM EST and last approximately 5 hours.

Sep 25, 15:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 25, 06:48 EDT
Scheduled - ArrowID will be unavailable on Wednesday, September 25, 2019 from 3PM EDT – 5PM EDT. During this time the LodgeMaster Team will be upgrading the ArrowID application. During the maintenance window, you will not be able to login to the LodgeMaster Lodge Client or the National Order of the Arrow Event Registration System (NOAERS). You can follow the status of the ArrowID upgrade on the OA status page at https://status.oa-bsa.org. Once the upgrade is complete, we will post an update to the status page. We have fully tested the new version of ArrowID and do not expect the upgrade to take longer than the two-hour maintenance window. If we need to extend the maintenance window, we will communicate the extended downtime via email and on the status page.

Sep 25, 03:01 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.

Sep 23, 20:43 EDT
Scheduled - ArrowID will be unavailable on Wednesday, September 25, 2019 from 3PM EDT – 5PM EDT. During this time the LodgeMaster Team will be upgrading the ArrowID application. During the maintenance window, you will not be able to login to the LodgeMaster Lodge Client or the National Order of the Arrow Event Registration System (NOAERS). You can follow the status of the ArrowID upgrade on the OA status page at https://status.oa-bsa.org. Once the upgrade is complete, we will post an update to the status page. We have fully tested the new version of ArrowID and do not expect the upgrade to take longer than the two-hour maintenance window. If we need to extend the maintenance window, we will communicate the extended downtime via email and on the status page.

Aug 26, 10:25 EDT
Monitoring - We've been working to solve the server problems users have been seeing over the past 24 hours. We've implemented a fix and everything is available again. We are monitoring the issue for any returning issues.

Aug 26, 00:18 EDT
Identified - We are aware of an issue impacting the availability of the LodgeMaster Lodge Client. We have been working throughout the day to resolve the issue. We will continue to work on resolving the issue. We apologize for the inconvenience this has caused.

We will post updates as we have them. Please continue to check back for updates.